BEHAVIORAL CRISIS RESPONSE

At Potter & Co., we specialize in high-stakes behavioral crisis response, offering rapid, discreet, and effective solutions for families, employers, and legal teams confronting acute psychiatric and substance use emergencies. Our approach is built around precision, discretion, and compassion—mobilizing trained personnel and behavioral health professionals to stabilize volatile situations before they escalate further. Whether the crisis involves addiction, delusional behavior, psychiatric instability, or a co-occurring condition, our team is equipped to intervene swiftly and guide all parties toward immediate safety and long-term recovery planning.

​

Our work differs from traditional intervention or crisis-response firms because we operate using a hybrid tactical–clinical–legal model. Crises rarely unfold in a straight line, and they never happen in a vacuum. Potter & Co. combines real-time intelligence gathering, psychological triage, and coordinated case management to direct outcomes rather than simply react to them. This structure allows us to manage the unpredictable nature of human behavior while also navigating the procedural realities of court systems, treatment access, and family dynamics.

​

One of our signature capabilities is our Quick Reaction Force (QRF)—a multidisciplinary team trained in psychological operations, critical interventions, substance-use assessment, and behavioral-health strategy. They understand both the clinical landscape and the chaos of real-world crises. The QRF integrates seamlessly with psychiatric nurse practitioners, transport specialists, legal partners, and the family's decision-makers. From covert observation and situational monitoring to in-person stabilization and safe transport, our operations remain informed, ethical, and grounded in the individual’s long-term best interest.

​

What makes this model effective is that we don’t rely on hope, denial, or “waiting for rock bottom.” Instead, we bring structure to chaos, clarity to confusion, and coordinated action to situations that have become unmanageable. Once the immediate crisis is stabilized, we transition clients into a long-term strategy—treatment placement, psychiatric evaluation, court-supported frameworks such as Marchman/Baker Act proceedings, or ongoing case management depending on need.

​

At Potter & Co., we don’t just respond to emergencies—we contain them, redirect them, and build a path forward for every individual and family we serve.